Privacy Policy

This Privacy Policy explains how Monorange Design collects, uses, and handles personal information when you visit monorange-design.com or contact us through the site. Monorange Design is a web design and development studio based in Zambia and acts as the controller of the information described below.

1. Information We Collect

We only collect information you give us directly. When you fill in the contact form on our website, we collect:

• Your name
• Your email address
• The message you write to us

We do not run analytics software, set tracking cookies, or collect any technical data about your device or browser. We do not run any advertising and we do not sell personal information.

2. How We Use Your Information

We use the information you submit through the contact form only to read and respond to your enquiry. We do not use it for any other purpose, and we do not add you to a mailing list unless you specifically ask us to.

3. How Your Message Is Sent

Contact form submissions are processed by Web3Forms, a third-party service that routes your message to our inbox. Web3Forms receives your name, email address, and message in order to deliver it. Their own privacy policy governs how they handle that data.

The website is hosted on Cloudflare Pages. Cloudflare may log standard server-level data (such as IP addresses) as part of delivering the site. Their privacy policy governs that data.

4. Retention

We keep enquiry messages for as long as they are relevant to an ongoing conversation or potential project. Once a conversation has concluded and there is no ongoing relationship, we delete the messages.

5. Your Rights

You can write to us at any time to:

• Ask for a copy of the information we hold about you
• Ask us to correct information that is wrong
• Ask us to delete your information

We will respond within a reasonable time. Send your request to contact@monorange-design.com.

6. Children

This website is not directed at children under 18 years old. We do not knowingly collect information from anyone under 18. If you believe a child has submitted their details through our contact form, please contact us and we will delete them.

7. Changes to This Policy

If we make changes to this policy, we will update the date at the top of this page. Continued use of the site after a change takes effect means you have seen the updated policy.

8. Contact

For privacy questions or requests, email contact@monorange-design.com.